CHI HLTH CREIGHTON UNIVERSITY MED CTR-BERGAN MERCY

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Private

Emergency Services: Yes

CHI HLTH CREIGHTON UNIVERSITY MED CTR-BERGAN MERCY
State Average
National Average
Nurse Communication
Percent of patients who reported that their nurses Sometimes or Never communicated well
3
2%
Percent of patients who reported that their nurses Usually communicated well
18
15%
Percent of patients who reported that their nurses Always communicated well
79
83%
Doctor Communication
Percent of patients who reported that their doctors Sometimes or Never communicated well
3
2%
Percent of patients who reported that their doctors Usually communicated well
17
12%
Percent of patients who reported that their doctors Always communicated well
80
86%
Received help as soon as they wanted
Percent of patients who reported that they Sometimes or Never received help as soon as they wanted
9
4%
Percent of patients who reported that they Usually received help as soon as they wanted
30
21%
Percent of patients who reported that they Always received help as soon as they wanted
61
75%
Pain Was Controlled
Percent of patients who reported that their pain was Sometimes or Never well controlled
6
4%
Percent of patients who reported that their pain was Usually well controlled
24
23%
Percent of patients who reported that their pain was Always well controlled
70
73%
Staff Explained Medicine
Percent of patients who reported that staff Sometimes or Never explained about medicines before giving it to them
18
14%
Percent of patients who reported that staff Usually explained about medicines before giving it to them
18
18%
Percent of patients who reported that staff Always explained about medicines before giving it to them
64
68%
Room & Bathroom Were Clean
Percent of patients who reported that their room and bathroom were Sometimes or Never clean
8
5%
Percent of patients who reported that their room and bathroom were Usually clean
20
15%
Percent of patients who reported that their room and bathroom were Always clean
72
80%
Area Quiet at Night
Percent of patients who reported that the area around their room was Sometimes or Never quiet at night
8
5%
Percent of patients who reported that the area around their room was Usually quiet at night
30
27%
Percent of patients who reported that the area around their room was Always quiet at night
62
68%
Given information about what to do during recovery
Percent of patients who reported that YES,they were given information about what to do during their recovery at home
89
89%
Percent of patients who reported that they were not given information about what to do during their recovery at home
11
11%
Hospital Rating
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
7
5%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
23
17%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
70
78%
Would Patient Recommend Hospital
Percent of patients who reported NO,they would not recommend the hospital
5
3%
Percent of patients who reported YES,they would probably recommend the hospital
23
19%
Percent of patients who reported YES,they would definitely recommend the hospital
72
78%

Phone

  • (402) 398-6060

Address

  • 7500 MERCY RD
    OMAHA, NE 68124
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