CHI HLTH CREIGHTON UNIVERSITY MED CTR-BERGAN MERCY

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Other

Emergency Services: Yes

CHI HLTH CREIGHTON UNIVERSITY MED CTR-BERGAN MERCY
State Average
National Average
Nurse Communication
Percent of patients who reported that their nurses Sometimes or Never communicated well
6
2%
Percent of patients who reported that their nurses Usually communicated well
20
15%
Percent of patients who reported that their nurses Always communicated well
74
83%
Doctor Communication
Percent of patients who reported that their doctors Sometimes or Never communicated well
5
2%
Percent of patients who reported that their doctors Usually communicated well
19
12%
Percent of patients who reported that their doctors Always communicated well
76
86%
Received help as soon as they wanted
Percent of patients who reported that they Sometimes or Never received help as soon as they wanted
11
4%
Percent of patients who reported that they Usually received help as soon as they wanted
33
21%
Percent of patients who reported that they Always received help as soon as they wanted
56
75%
Pain Was Controlled
Percent of patients who reported that their pain was Sometimes or Never well controlled
7
4%
Percent of patients who reported that their pain was Usually well controlled
25
23%
Percent of patients who reported that their pain was Always well controlled
68
73%
Staff Explained Medicine
Percent of patients who reported that staff Sometimes or Never explained about medicines before giving it to them
25
14%
Percent of patients who reported that staff Usually explained about medicines before giving it to them
19
18%
Percent of patients who reported that staff Always explained about medicines before giving it to them
56
68%
Room & Bathroom Were Clean
Percent of patients who reported that their room and bathroom were Sometimes or Never clean
15
5%
Percent of patients who reported that their room and bathroom were Usually clean
24
15%
Percent of patients who reported that their room and bathroom were Always clean
61
80%
Area Quiet at Night
Percent of patients who reported that the area around their room was Sometimes or Never quiet at night
12
5%
Percent of patients who reported that the area around their room was Usually quiet at night
32
27%
Percent of patients who reported that the area around their room was Always quiet at night
56
68%
Given information about what to do during recovery
Percent of patients who reported that YES,they were given information about what to do during their recovery at home
87
89%
Percent of patients who reported that they were not given information about what to do during their recovery at home
13
11%
Hospital Rating
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
8
5%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
25
17%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
67
78%
Would Patient Recommend Hospital
Percent of patients who reported NO,they would not recommend the hospital
7
3%
Percent of patients who reported YES,they would probably recommend the hospital
26
19%
Percent of patients who reported YES,they would definitely recommend the hospital
67
78%

Phone

  • (402) 449-4000

Address

  • 601 NORTH 30TH ST
    OMAHA, NE 68131
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